Terms & Conditions

Terms & Conditions

Last updated: 1st September 2025

Welcome toThe Donegal Shop (“we”, “our”, “us”). By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.

1. General

  • These terms apply to all sales and use of our website.
  • We reserve the right to update or change these terms at any time. Updates will be posted here with a revised “Last updated” date.

2. Products & Availability

  • We make every effort to ensure product descriptions, prices, and availability are accurate.
  • Colours may vary slightly depending on your device’s display settings.
  • If a product becomes unavailable after you have placed an order, we will notify you and issue a refund.

3. Pricing & Payment

  • All prices are listed in [EUR/GBP/USD depending on site setup] and include VAT where applicable.
  • Payment must be made in full before dispatch.
  • We accept secure payments via [Stripe, PayPal, Wise, Shopify Payments, etc.].

4. Shipping & Delivery

  • Orders are processed Monday–Friday and shipped using An Post Express, DPD, or DHL Express.
  • Delivery times provided are estimates only and we are not liable for delays outside our control.
  • Customers are responsible for providing the correct delivery information.

5. Customs & Import Duties

  • Customers outside the EU (including UK & NI) are responsible for paying any customs duties, tariffs, VAT, or handling fees applied by their local authorities.
  • We cannot refund these charges if items are returned.

6. Returns & Exchanges

  • Returns and exchanges are accepted within 14 days provided items are in resalable condition with original tags attached.
  • Customers are responsible for return shipping unless the return is due to our error.
  • Refunds will be made to the original payment method, excluding any duties, taxes, or shipping fees incurred.
  • Please see our Returns Policy for full details.

7. Liability

  • We are not liable for indirect or consequential loss (e.g. lost profits, missed events) arising from the use of our products or website.
  • Our total liability for any claim related to your purchase is limited to the price paid for the product.

8. Intellectual Property

  • All content on our website, including images, logos, and product descriptions, is the property of [Your Business Name] and may not be copied or reproduced without permission.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Ireland (or update if your registered business is elsewhere).
  • Any disputes will be subject to the jurisdiction of the Irish courts.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

The Donegal Shop
Email: info@donegalshop.ie
Address: St. Stephen's Green Shopping Centre Dublin 2.