Privacy Policy

Privacy Policy

Last updated: 1st September 2025

The Donegal Shop (“we”, “our”, “us”) respect your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

When you use our site, we may collect the following:

  • Personal details (name, email, phone number, billing/shipping address).
  • Payment information (processed securely through our payment providers; we do not store card details).
  • Order history and communications with us.
  • Technical data (IP address, browser type, cookies, and browsing behaviour).

How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about your order or account.
  • Provide customer support.
  • Improve our website, services, and marketing.
  • Comply with legal or tax obligations.

If you subscribe to our newsletter, we will use your email address to send you updates, offers, and product information. You can unsubscribe at any time by clicking the link in any email or contacting us directly.

Sharing Your Information

We only share your data with trusted third parties necessary to complete your order, such as:

  • Payment processors (e.g. Stripe, PayPal, Wise).
  • Delivery and courier companies (An Post, DHL, DPD).
  • IT and analytics services that help us run our website.
  • We do not sell or rent your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience, track site performance, and help us deliver relevant content. You can disable cookies in your browser settings, but some site features may not work properly.

Data Retention

We keep your data only as long as necessary to fulfil the purposes outlined in this policy or as required by law (e.g. tax records).

Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections or updates.
  • Request deletion of your data (except where we are legally required to keep it).
  • Object to or restrict processing of your data.
  • Request a copy of your data in a portable format.

To exercise any of these rights, please contact us at: info@donegalshop.ie

Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

The Doengal Shop
Email: info@donegalshop.ie
Address: St. Stephen's Green Shopping Centre Dublin 2